According to a recent paper from the Dallas-based Beryl Institute, hospitals that use interactive technology to communicate with patient increased their patient satisfaction scores by about 10 percent. Further, patient satisfaction with hospital educational materials and courses increased by 42 percent.
Among these interactive technologies are TV’s and tablets. And with hospitals looking to get spend their IT dollars wisely, solutions that improve clinical care or demonstrate meaningful use are emerging. And that’s what companies like GetWellNetwork, TVR Solutions, Allen Technologies, Sonifi, Telehealth Services, and Lincor Solutions are offering.
For example, Lincor’s MEDIvista offers computerized physician order entry, electronic patient records, electronic drug charging, test ordering, and a nurse dashboard. It also offers drug inventory control, payment solutions, clinical risk and quality control, and HIS reporting and surveys. Not to mention, there’s also on-demand TV and movies, Internet access, video games, and meal ordering capabilities.
For another example of a great interactive patient system, let's look at Telehealth Services. Their TIGR V7 interactive patient education system allows physicians to push treatment plans to patients while receiving real-time feedback. “The on-demand education at the bedside makes the patient and their families active participants in the recovery process," said Judy Cramer, the health system’s director of education. “The clinical technology integration into our ADT and EMR systems provides our staff the ability to completely automate several workflows. With this task removed from their daily workload, our clinicians can focus on the quality of care they are providing, resulting in increased staff satisfaction.”
Hospital administrators are finding that interactive televisions and tablets support an important connection between the hospital and the patient. They offer communications and education services that can improve medication compliance and lead to better clinical outcomes and reduced costs. Further, they improve patient satisfaction, better hospital workflow, and improve patient engagement.
Patient education is a main focus of hospitals and care facilities because educating patients brings several advantages to both staff and patients. Interactive patient systems allows quality information to be easily shared -- information a patient can use to get educated on their illness and treatment. Patient education supports a healthier lifestyle, reduces the time doctors and nurses spend on patient care, and improves efficiency levels and clinical workflow.
Interactive patient systems play a big part in improving the levels of patient satisfaction because they improve the patient's well-being and improve recovery time. Next to that, quality entertainment on patient interactive systems definitely improve patient satisfaction. They offer television, games, social media, movies, and communication with the healthcare staff.
Better hospital workflow
Interactive patient systems integrate patients, doctors, the health care staff, and processes and technologies. Not only does this empower patients and staff, it improves the overall performance of the hospital.
Engaging patients in their care and treatment plan empowers them. Patient interactive systems allow patients to feel involved, in control, and have a full understanding of their situation and care plan. Educated patients are more likely to pursue a healthy lifestyle and less likely to be subject to expensive re-admission.
Overall, interactive patient systems are not just there to entertain the patient. They provide great opportunities to improve efficiency throughout the entire hospital and improve patient satisfaction levels.
If your facility is looking for an innovative way to provide patients with interactie healthcare systems, we recommend taking a look at HatchMed’s Talon Tablet Mount. It is an unobstructed mounting system that makes it easy to mount tablets right onto the bed rails of a hospital bed, IV poles, wheelchairs, and so forth. You can learn more and request a free sample here.