Facilities managers have the responsibility of maintaining a safe, well-cared for work space, and the responsibilities vary from overseeing the day-to-day use of the hospital to striving to reduce operational costs. Facilities managers may face a variety of situations while looking after the hospital. To discover your ingenuity, dependability, and critical thinking skills you may be asked behavioral or situational questions. Since the position will have you managing personnel, it is important to be prepared to answer questions about your leadership and communication abilities.
Here are 7 facilities manager interview questions to be prepared for.
1. Why do you want this job?
Companies want to hire people who are passionate about the job they are applying for. With that, you should have a good answer as to why you want the job. Hospitals rely on Facilities Managers to keep the workplace safe and functioning, and to solve any problems that inevitably come up to maintain safety for staff and patients. When answering this question you should identify a couple of key factors that makes the position a great fit for you and share what you love about the hospital.
2. What are your goals as a facilities manager?
This question could be asked in several different forms, such as “What are you looking for in a job” or “Relating to your career, where do you see yourself in 5 years?”. When asking this question, the interviewer is looking for you to connect your personal goals to the company. To answer this question, you should relate your goals to the job features, which will show the research you did before the interview (e.g. reduce patient falls, ensure total connectivity to nurse call system, create a more efficient workspace for nursing staff...etc). If you know what you aren’t looking for in a position or why you are leaving your current job, incorporate that in your answer; just be sure to not talk poorly about your current employer.
3. Why did you leave your last job?
This is one of the most commonly asked interview questions, so you’ll need to be able to talk about why you left your last job. When asking this question the interviewer is most likely looking for if you left for a good reason if you left voluntarily, and if you left on good terms.
4. Tell us about a time you had a difficult time coordinating everyone for a maintenance project. How did you resolve it?
When an interviewer asks this question, they are looking at your leadership and communication skills. Take this opportunity to show that you are a problem solver and have the ability to lead and communicate with a group. It is best to have a specific example story prepared about your experience that highlights the problem and the steps it took to resolve it. For example, if there was a large change in your previous facility for equipment, what steps did you take to make sure the change occurred smoothly with minimal impact on patients and caregiving staff?
5. How do you feel about doing some manual labor when necessary?
Your answer to this question will ultimately show what kind of a worker you are. If you say that you are open to doing manual labor when necessary it shows that you are a fair leader that does whatever it takes to get the job done. Just be sure to answer honestly.
6. What would you want to accomplish in your first three months if hired?
This is a question where you can showcase your expertise on what is relevant in the industry and the research you've done on the facility. Demonstrate your grasp of the latest environmental codes and standards safety, water, emergency and energy management, and JCAHO requirements. Share your viewpoints on the effectiveness or ROI on different medical devices or energy saving plans, though be sure to be tactful in case it is something the hospital currently uses. Not only does this question give you the opportunity to discuss your ideas, it demonstrates your industry expertise, ongoing education and your ability to plan for realistic goals.
7. What do you know about our company?
This goes back to researching the company before you have the interview. This also ties directly into the position itself because as Facilities Manager, you are expected to be a leader in the organization. To do your job properly, you must be familiar with every part of the facility you work for and the healthcare industry at large. When researching the hospital, go beyond the mission statement and look for information that you can relate to your passions and experience.
The interview is the time to really show your talents, it is your chance to prove that you have what it takes to support the hospital’s mission. Attention to detail, strategic planning, and communication are all required to be a successful Facilities Manager, so take the opportunity to prove you have all of these skills and are the best person for the job.