“Healthcare providers can deliver the best care when they have powerful, intuitive tools. Our technology helps them work effectively within hospitals, connect remotely with patients, and conduct groundbreaking medical research. The result is care that becomes more efficient, more personalized, and ultimately more human.” - Apple
Apple products, such as iPhones and iPads, have been used by certain hospitals for several years now. However, only recently Apple went public about making moves to get a tighter grip on the $3 trillion healthcare market. According to ICT & Health, Apple wants to help patients have digital health information at their fingertips by shifting from USBs and CD-ROMs to mobile. An Apple spokesperson stated, “Leading hospitals and health systems are using Apple products to transform all aspects of health care inside the hospital and beyond” while emphasizing the privacy and security of iOS as a key factor for Apple’s growth in hospitals.
Though some hospitals are making the shift toward mobile, making their facilities cutting-edge, there are still hospitals with reservations. Compared to other sectors, such as finance and retail, hospitals across the United States have been relatively slow to adopt mobile and consumer technologies. The reason why? Doctors and other healthcare professionals are hesitant to change their processes. According to Fast Company, only recently have physicians have fully adapted to the shift away from pagers, clipboards, and fax machines. On the other hand, patients have quickly adapted to the changes and have already been using the technology in their daily lives. Patients are able to research their prescriptions, direct message people in their care team, and quickly get answers about their health.
Apple’s work puts patients at the center of their care.
According to Ben Bajarin, a technology analyst who has been tracking Apple’s move into health care, “Health is a sensitive area, and it’s not consumer-oriented.” He says, “You don’t just have to pass the Federal Communications Commission, you have to go through a lot of regulatory protocols, including the FDA.” But, according to Fast Company, Bajarin feels that Apple’s move to healthcare was a long time coming. Steve Jobs, Apple’s late CEO, realized how “broken and bad” many health care processes were, such as poor user experience, after he was diagnosed with cancer.
Apple will not be making their own apps, instead, they are working with top developers who were already working on apps for health care. Apple has already introduced three software services- CareKit, ResearchKit, and HealthKit. These software services should help developers and consumers pull together disparate health information, such as steps, heart rate, and sleep, into one place. HealthKit is designed to make it easier for developers to gather health data. ResearchKit is designed to help researchers recruit participants for their studies. CareKit is aimed at helping patients with chronic conditions share data with their care team. With these efforts, Apple has now made strides in three foundational areas: hospital care, at-home care, and medical research.
Here at HatchMed, we recognize the many benefits that tablets bring to hospitals. Benefits like increased HCAHPS scores, patient education, improved communication, and many more. We are eager to help bring iPads to the hospital bed rail.
The sophistication, portability and versatility of tablets are revolutionizing how we enjoy entertainment, shop, gather information and communicate. Their easy-to-use touch screens, mobility, cameras and access to endless amounts of apps make tablets enjoyable for young and old alike.
Tablets aren’t just for personal use anymore. They are on airplanes, are used to check in at restaurants and hotels, and they are playing a prominent role in the evolution of healthcare. The multi-faceted functionality of tablets makes it one of the most useful tools a hospital could implement for greater patient satisfaction, which ultimately results in better HCAHPS scores. These include everything from patient orientation upon admission, to video monitoring, to room control, entertainment and education. The tablet can prove the ultimate resource to the entire patient stay -- from admission to discharge. Some of these resources include translations, pain management, sound therapy, meditation, physician contact through messaging and video chat, family communication, X-Rays, patient charts and education.
Hospitals are starting to implement tablets in hospital rooms, but they have never pinpointed a sensible place to put them. If you go online and search for a tablet in a hospital bed, the patient is always holding it. That is unrealistic, especially for a hospital-owned device because tablets can end up broken or stolen. In order to keep up with providing patients with tablets, a hospital would have to budget for at least three to four tablets per room per year. A solution to this problem is a tablet mount. HatchMed’s Talon Mount is the only universal tablet mount that puts a tablet in a hospital room in a way that makes sense: on the bed rail.
We didn’t create a brand-new tablet or new software. Rather, we are the ones who formulated the idea of how to put tablets in the best place for patients.
The Talon’s unobstructed mounting system makes it easy to mount tablets right onto the bed rails of a hospital bed, IV poles, wheelchairs, and so forth. Other tablet mounts attach to the wall, which is inconvenient and can clothesline nurses. The Talon Tablet Mount locks to the bedrail, so it can be quickly lowered with the bed rail if needed. The Talon is a durable tablet mount that locks with a key, which prevents loss, theft, and damage to tablets -- saving hospitals valuable money.
In conclusion, the Talon Mount puts tablets in hospitals in a way that finally makes sense. It is durable, easy to use, cleanable, universal for all tablets and hospital beds, and it can be customized for length, color, and hospital branding. Additionally, the Talon Mount comes with an unmatched 5-year warranty. We believe, if used properly, the Talon can protect any tablet from being broken or stolen. We guarantee if you call us for a demo, you’ll never want to give it back. Contact us for a free sample today!
Hospital beds are like airplane seats; nobody wants to be in a hospital bed -- just like nobody wants to be stuck in an airplane seat for hours on end. In reality, there is no “first-class” hospital bed. We are seeing hospital beds becoming more and more expensive, but none of the changes truly benefit the patients. If we treat our hospital beds like airline seats, then we must give our patients entertainment, something to help the time pass more quickly.
In today’s age, technology changes rapidly. Tablets are becoming not only more sophisticated but also more ubiquitous and affordable. Using tablets in a hospital environment can be an excellent investment toward upgrading aging equipment into a cutting-edge facility. With tablets, patients can access entertainment, meals, assistance, education about their treatment, music, pain management and communication directly from their beds. The multifaceted functionality of tablets makes it one of the most useful tools a hospital could implement for greater patient satisfaction -- which ultimately results in better HCAHPS scores. These include everything from patient orientation upon admission, to video monitoring, to room control. The tablet can prove the ultimate resource for the entire patient stay, from admission to discharge.
If you go online and search for a tablet in a hospital bed, the patient is always holding it. It’s simply unrealistic, especially for a hospital-owned device, due to the fact that tablets can break or get stolen. Similar to hospital bed cables, a hospital has to budget at least three or four tablets per room per year because they get damaged or lost. With all of that in mind, HatchMed invented the Talon Mount.
The Talon Mount: Your Solution To Patient Convenience & Comfort
Talon is a tablet mount that prevents loss, theft, damage, all while improving accessibility to the tablet in a hospital bed. Talon’s unobtrusive mounting system makes it easy to mount directly onto the bed rails, IV pole, wheelchair, or anything a patient might need. It is durable, cleanable, and offers the option of locking the hospital’s tablets in place, or providing a mount for patients who want to bring their own device.
HatchMed first formulated the idea of the Talon Mount when a hospital in Compton, California needed 500 tablet mounts. This hospital had bulletproof glass in the waiting room and offered the kind of environment where a tablet would presumably receive the most abuse and run the highest risk of theft. After a year-long trial of the Talon Mount, no tablets ended up stolen or broken, and they also improved patient outcome and satisfaction.
The Talon Mount places a tablet in a hospital room in a way that finally makes sense. It puts tablets in the most convenient place for patients that is still out of the way of healthcare staff. It is easy to place, tighten, lock and adjust. Furthermore, you can customize it for length, color and hospital branding. Additionally, it comes with an unmatched five-year warranty.
The innovative Talon Mount brings back comfort and convenience to the patients -- and the entire hospital benefits from that.
Patient satisfaction is not an easy concept to define, but it is an indicator of the quality of the services provided. Patient satisfaction is a main area of focus for many, if not all, patient-centric hospitals. This isn’t surprising, as patients have assumed more of a consumer role in their healthcare -- meaning hospitals must now ensure their patients are satisfied with the care they received. The most common way to measure patient satisfaction is with the HCAHPS survey.
The HCAHPS survey has become a fundamental part of a patient’s visit to a hospital. The questions on the survey pertain to factors such as the care received from nurses, the hospital’s environment, and whether or not a patient would recommend the hospital to family and friends. Patient satisfaction determines the amount of money received from Medicare, and since the scores are public, they affect how a patient chooses a hospital. If a hospital provides a lower quality of care, they will be penalized. Since patient satisfaction holds the potential of big rewards and the risk of big penalties, it has an enormous impact on profitability, and has become a top priority for many hospitals. With revenue at stake, hospital leaders all over the country are looking for ways to improve patient experience, and in turn, boost their HCAHPS scores.
Many companies claim they have a way to increase a hospital’s HCAHPS scores. In our opinion, no one is actually making an impact. Patient satisfaction is determined by one thing: the patient. Even if a hospital smells like feet and serves bad food, if a patient watched his or her favorite movie, then they are more likely to disregard any negatives. If a patient is hungry or needs to use the bathroom and doesn’t get an answer after pressing the nurse call button 15 times, then he or she could attempt to stand up and risk falling. It’s little details that make all the difference. Details like providing a patient with a tablet for entertainment or ensuring the nurse call cable is plugged in.
No one wants to be stuck in a hospital bed, and providing a patient with entertainment helps the time pass faster. If you research tablets in a hospital, you will see patients holding the devices in their beds, which is simply unrealistic. It's unrealistic because tablets are often dropped, lost in the bedding, or in some cases, patients are too frail to hold a tablet on their own. At HatchMed, we have found a method to position tablets in hospital rooms with an orientation that is convenient for patients and out of the way for nurses. Our tablet mount locks to a hospital bed rail with a key, which eliminates the risk of the tablet being stolen or broken. With the tablets on the bed rail, patients don’t have to hold them, and nurses can lower the tablet with the bed rail if needed.
A top priority for patients is communication with hospital staff. Making sure a patient’s room is equipped with a durable nurse call cable that’s always connected permits effective communication with hospital staff and promotes patient safety. BlackJack is the only magnetic breakaway nurse call cable. Since it’s magnetic, damage to walls and nurse call systems are things of the past. It is easy to use, reduces patient falls, and ensures nurse call connectivity.
The bottom line? Patient satisfaction can make or break a hospital's success. Instead of focusing on minute problems, such as the squeakiness of the hospital floor, hospitals need to look at what really matters to patients -- communication and comfort. With a tablet in reach and constant communication with nurses (paired with adequate care from the hospital staff), patient satisfaction will skyrocket.
With all the resources and care medical equipment manufacturers devote to making quality hospital beds and surgical equipment, it is amazing that the accessories accompanying these items do not meet the same quality standards. Most manufacturers in the medical equipment industry make great, quality beds, surgical equipment, and items that help with the ease of patient care. At HatchMed we believe the details matter. We focus on the details that make a hospital room more comfortable and efficient while improving the functionality and usability for both patient and caregiver. Here are 3 nurse proof hospital bed accessories for small hospitals.
1. Tablet Mounts
Being stuck in a hospital bed is like being stuck in an airplane seat, no one wants to be there. Unlike an airplane, there is no first class hospital bed, but if we treat our hospital beds somewhat like airline seats, then hospitals should provide patients access to entertainment or distraction, in the form of a tablet. Tablets can help time pass by more quickly, they allow nurses to video monitor their patients, they increase patient satisfaction, and more.
Some common concerns with providing patients with hospital owned tablets are that they could be broken or stolen, not to mention that holding a tablet can be unrealistic for a recovering patient. A solution for those concerns is a tablet mount that locks to the patient’s bed rail, making the tablet always convenient for the patient. HatchMed’s tablet mount locks to hospital bed rails with a key, ensuring that they won’t get in the way of nurses and eliminating the risk of the tablets being stolen or broken.
2. Breakaway Nurse Call Cable
Nurse call cables are one of those absolutely necessary hospital bed accessories for small hospitals. These cables allow patients to communicate with nurses whenever they need assistance.
Standard nurse call or breakaway cables get damaged because they can’t stand the wear and tear they receive in hospital rooms. This damage results from either forgetting to remove the cable prior to bed movement or while attempting to reconnect the cable.
The constant replacement of standard nurse call cables is a costly recurring expense. A solution to this problem is BlackJack - the only magnetic breakaway nurse call cable. BlackJack is compatible with all hospital beds and nurse call systems, it is easy to use, has a 1-minute installation, reduces patient falls, and it ensures nurse call connectivity.
3. Overbed Tables
Overbed tables are a handy and necessary accessory for patients that are in recovery or bedridden. These little tables have sturdy wheeled bases that fit under a bed, while the neck of the table is able to adjust to the most convenient height for the patient. Overbed tables offer a space to eat, play, write, and perform other tasks.
In conclusion, high-quality hospital equipment is expected by a patient, but going one step further by making their hospital stay more comfortable and efficient goes a long way. Providing patients with entertainment, and simple accessories, such as an overbed table, makes a big difference in a patient’s perception of their hospital experience.